PushAuction has integrated eBay message system. You can reply eBay messages of all your eBay accounts without logging eBay. System would also save communication histories as records for later reviews.
The features of eBay message management in PushAuction is briefly as follows:
1. Support multiple users and eBay accounts access;
2. Support real-time check of order info;
3. Support quick reply with message templates;
4. Support auto messages upon certain events;
5. Support customizing message rules;
6. Support folder management.
eBay messages are sorted into several types in PushAuction:
Inbox - all the eBay messages received in the past 60 days；
Customer – messages sent from eBay buyer；
eBay - messages sent from eBay；
Sent - all the messages sent to buyers successfully；
Tag - Mark message by tag；
Archive - All the messages over 60 days;
Recycle bin - All the eBay messages deleted；
eBay message logs - messages in processing，send queue and logs.
Article Number: 1360
Author: Wed, Jun 17, 2020
Last Updated: Wed, Sep 1, 2021
Online URL: https://kb.pushauction.com/article.php?id=1360