Reply eBay messages

Step 1: Click [CRM] > [eBay messages] >[Inbox];

Step 2: Click the message to reply > Read the message details on right > Select the message template or reply the message directly (You can check the previous messages here. Click [Upload picture] if needed. 5 pictures are supported at most.) > Click [Send].

Note:
1. You can directly open and check the original pictures sent by buyers without logging into the eBay.

2. When the reply operation is complete, the specific message reply would be added into message queue. You can go to the page of [CRM] > [eBay message logs] to check the progress. When sending is completed, the message will be displayed in [sent logs]. If fails, there will be a red error prompt under the message in [send queue].