Manage User-defined shipping orders

User-defined shipping orders means the orders from non-integrated carriers. PushAuction supports bulk order operation, that's, you can manage the same status orders from all your eBay accounts simultaneously including moving orders, printing labels, filling in tracking numbers, marking as shipped and updating tracking numbers, etc.

Before processing such orders by PushAuction, please add the defined carrier firstly: click [Setting] > [Sales order setting] > [User-defined setting] > [Add].
Please click here for detail steps.

System would auto sync order periodically, but as eBay data is updating all the time or some other unexpected issues occurs, the orders may not be in real-time imported to system. So we recommend to sync eBay orders manually before order management: Click [Sales] > [Paid] > [Sync with eBay] > Check the eBay accounts > [Sync with eBay].

Detailed operations

Step 1: In the status of [Paid], check the desired order(s) > Click [Create package];

Step 2: In the status of [Fulfillment], check the desired package(s) > [Shipping] (If you have already set shipping matching rules, you can click [Matching] to move orders quickly) > Select a user-defined shipping method;

Step 3: Click the package No. or click [Detail] on the right side, fulfill the package info if necessary > Input the tracking No.> Click [Save];

Step 4: In the status of [Fulfillment], check the desired package(s) > Click [Print] and select label or other files needed > Click [Markship] to move order to [Shipped] status.

Note：

Click [Markship log] to confirm markship status.