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Account Subscription

1435 Sun, Aug 10, 2025  Account management, New beginners

To meet the needs of sellers of different sizes, PushAuction uses a modular subscription + usage-based pricing model. This ensures you only pay for the features and resources you actually use. This article explains:

  • Module structure and pricing formula
  • How account count affects monthly fees
  • Usage limits
  • Subscription steps

Important Notes:

  • After payment is completed, the page will redirect automatically. Do not close the payment window manually. If the redirect fails, please log in again to check your account status.
  • Payoneer payments require manual review. We recommend completing your payment during business hours. For assistance, contact: service@pushauction.com
  • You may upgrade at any time before your current subscription expires (e.g., add more modules, users, or eBay accounts). The system will calculate the difference automatically. Your billing cycle will reset on the upgrade date.
  • Downgrades (fewer modules or accounts) can only be applied after the current billing cycle ends.
  • Go to the Monthly Fee Calculator to quickly check your monthly cost.

1. Module Structure

PushAuction offers 3 paid modules. You can subscribe to any combination based on your business needs.

Module Features
Lister Image management, product listings, generate title and description with AI, preset module management, template management, scheduled listings, auto restock, auto relist, bulk edit via Excel, fitment table, eBay promotions, and more.
Sales Order management, offer negotiation, print shipping label, upload trackcode, custom download templates, order cancellation, etc.
CRM Reply eBay message, optimize messages with AI, auto messages, auto feedback, buyer database, resolution center (inquiries, disputes, returns, cancellations), and more.

2. Monthly Fee Calculation

Your monthly subscription fee is based on 3 factors:

  • Number of modules subscribed
  • Number of eBay accounts
  • Number of system users (for team collaboration)

Pricing Formula: Monthly Fee = [ (User Count - 1) + (eBay Account Count - 1) ] × Number of Modules × $5 USD

* Each subscription includes 1 free system user and 1 free eBay account. These are excluded from billing by default.

You can also use our Pricing Calculator to estimate monthly costs based on your configuration.

Example: User A subscribes to Lister, Sales, and CRM modules, with 5 system users and 5 eBay accounts:
Monthly Fee = [ (5-1) + (5-1) ] × 3 × $5 = $120/month

3. Usage Limits Based on Account Count

Each account (system or eBay) contributes to your usage quota. See below for per-account limits:

Feature Free Plan Paid Plan (per account)
Create Products 1,000 10,000 × Account Count
Upload Images 5,000 50,000 × Account Count
Upload Videos 200 500 × Account Count
Create Templates 1,000 10,000 × Account Count
Manage Listings 200 2,000 × Account Count 
Conversion Tracking 40 100 × Account Count
AI Credits 40 100 × Account Count (CRM module required)
Manage Orders 200/month 2,000 × Account Count / month
Create Packages 200/month 2,000 × Account Count / month
Reply eBay Messages 200/month 2,000 × Account Count / month

* Account Count = System Users + eBay Accounts

Continuing with the previous example: User A has 10 accounts (5 system + 5 eBay), so their listing management quota is:
2,000 × 10 = 20,000 listings

If they manage 24,000 listings, they exceed the limit by 4,000. To support this, they must purchase additional accounts (even if unused).

4. In Case of Overages

The system provides grace periods and cleanup rules for exceeding usage limits:

  • 3-day grace period: no impact on functionality during this time.
  • From Day 4: over-limit functions will be restricted (e.g., new image uploads disabled, but existing files can still be edited or deleted).
  • Free users: over-limit data is retained for 3 months, then removed.
  • Paid users: retained for 12 months, then removed if not upgraded or cleared. (eBay data remains unaffected.)

5. Subscription Steps

Step 1: Go to Settings > Account Management > Subscription > Click “Subscribe”

Step 2: Select the modules to subscribe > Enter user and eBay account counts > Choose subscription duration > Select payment method > Click “Subscribe” to proceed to checkout.